Accessing my business information

Hi Tony6852,

The fix has now been deployed. Could you please check the app again and let us know if you can now access your own business file?

If it’s still not appearing, please let us know and we’ll investigate further.

Regards,
Earl

Hi Tony6852,

Thanks for posting. Could you please confirm whether your own business is an NZ New Essentials file? We’re currently working on a fix for an issue affecting NZ New Essentials files in MYOB Assist, which we’re hoping to release this afternoon.
 

Once the fix is available, please update or reopen the app and check whether your business appears. If it’s a different file type, please let us know so we can look into this further. 

Regards,
Earl