MYOB assist app not syncing with MYOB AR
I’m using the MYOB assist app to process orders out of the office and the stock items are not being depleted from inventory in MYOB AR. How do I sync the two?
Forum Discussion
Hi Doreen,
Thank you for your prompt reply. I need MYOB assist to process orders on the road rather than taking my computer with me, so I'm keen to make this work.
I only ever use 'add saved items' with the correct product code, and complete the order using all of the data I'd enter when processing in the PC app or browser. The PDF invoice template selected before sending is the same one I use in the browser or PC app.
When I click preview on a completed invoice in the Assist app, it is identical to an invoice generated in the browser version and the PC app. However, when I open that invoice in the sales register of the browser or PC app, the units are not included (and stock therefore not depleted in inventory), the total price is correct.
How can I proceed to use assist app and have the data match?
Regards,
William
