MYOB assist app not syncing with MYOB AR
I’m using the MYOB assist app to process orders out of the office and the stock items are not being depleted from inventory in MYOB AR. How do I sync the two?
Forum Discussion
1 Reply
Hi TCFW,
It looks like Assist and AccountRight may be getting their wires a little crossed here. If an invoice defaults to a Service layout, or saved inventory items are mixed with custom services, the item details and quantities may not display correctly in AccountRight’s Sales Register. To keep things tidy:
- Use saved inventory items in MYOB Assist where possible.
- Check the item number, quantity and amount before sending.
- Review the invoice in the browser version of MYOB, rather than relying only on the Sales Register.
- If you need a custom AccountRight form, use AccountRight desktop or the browser version instead of Assist.
For invoices already created, correct or recreate them in the browser version or AccountRight desktop before sending if the item details or inventory quantities are missing. If you still need a hand with this, make sure to reach out to our support team via Contact Us page.
Cheers,
Doreen
