Hi I'm trying to log into MYOB assist on my phone. Previously there were no issues now suddenly it's displaying an error message stating it's only for MYOB business and account right subscribers. We have a business pro subscription so I cannot understand why there is an issue. This issue has only started since updating to the invoice sharing function was stated?
Hi Manelec,
Thanks for flagging this. Totally get how confusing that message is, especially right after the invoice sharing update. We’ve got an update rolling out today or tomorrow, and it might’ve partially landed for you, which can trigger that login prompt. You can uninstall and reinstall the app to grab the latest version. After reinstalling, sign in with the same email linked to your file. If it still looks off, fully close the app and reopen it once.
Cheers,
MYOB
Hi Manelec how is this working for you now? Happy to help!
