Forum Discussion

raddle36's avatar
raddle36
Member
13 days ago

MYOB Assist only uploads 3 receipt captures

Hi   I tried to capture 8 receipts separately today. Assist indicates it has captured them but only 3 have ended up in Uploads.   I had the same issue the other day as well.   Is there a settin...
Earl_HD's avatar
Earl_HD
MYOB Moderator
13 days ago

Hi raddle36,

Thanks for raising this. We can confirm this is a known issue in MYOB Assist.

I’ve also reached out to our team to see whether there’s anything we can do from our side. As soon as I hear back from them, I’ll update you here.

Regards,
Earl

  • raddle36's avatar
    raddle36
    Member
    13 days ago

    Thanks Earl

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      13 days ago

      Hi raddle36,

      I’ve just sent you a private message. When you have a moment, please check your inbox and send through the requested details so we can continue investigating this.

      Regards,
      Earl

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