Forum Discussion

SusieMcK's avatar
SusieMcK
Experienced Cover User
1 year ago

Employees unable to see the timesheets they have logged on MYOB Teams app.

I have a number of employees who are unable to see the timesheets they have logged on their MYOB Teams app. I have advised them to update the app as well as uninstall and reinstall, but it does not ...
SusieMcK's avatar
SusieMcK
Experienced Cover User
1 year ago

Doreen

The issue has arisen since you had advised us to recreate the location and re-add all the employees on the original post were I had posted that some employees could not see their time sheets submitted on their app.  

 

Since we have done this, we have employees unable to log back in, and we are unable to view or approve any leave requests.

 

Do you have any other advise, is this an issue with anyone else?

 

SusieMcK's avatar
SusieMcK
Experienced Cover User
1 year ago

Doreen

Further to this, can you please explain the difference between MYOB Teams and MYOB Advanced Team.  

Should we be using the advanced app?

I did notice that MYOB Team has a very low rating on the app store (1.9) whereas MYOB Advanced Teams has a rating of 4.

 

Any advice would be appreciated. 

 

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