Forum Discussion

SDuddy's avatar
SDuddy
Experienced User
1 year ago

MYOB Kiosk - Can't Log in

We would like to start using the MYOB Kiosk app and have downloaded it on to an ipad.  I have set up a new location in MYOB teams and selected kiosk as the method.   But we can't log in to the app....
SDuddy's avatar
SDuddy
Experienced User
1 year ago

Hi Doreen

 

I'm not sure that you even read my post.  We have already tried uninstalling and reinstalling the app, this makes no difference.  I am an approving manager.  I have set up a new location.  We don't have spare ipads just lying around to try installing on a different device, since all our other tablets are android devices and there is no android app.  It is NOT straightforward at all

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi SDuddy,

 

Thank you for your patience. Since the issue persists after doing some troubleshooting steps, we recommend reaching out to our live chat for further assistance. You can connect with our virtual assistant MOCA, who will guide you to the support you need.

 

Regards,

Sai

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