Forum Discussion
Hi KellyC1
I'm sorry to hear that you're still having this issue, I appreciate your patience in getting back to us and providing an update on this.
Have you tried to check the capture type on the location where your employee has to put up? If you want to utilize kiosk, your employee can punch during breaks you can choose tablet or phone.
Can you try to please follow this steps:
- In the MYOB Team Admin portal, click the location tab.
- Click Create location. The create location page appears.
- Enter the location name and address
- Select a Time Capture type. The options you're given are based on the timesheet preference you set in AccountRight
* Clock on, Clock off mobile: for business whose employees will use their mobile device to capture and prove attendance with high accuracy.
* Clock on, Clock off - table kiosk: For businesses with a fixed location and an emphasis on capturing and proving attendance with high accuracy on a Kiosk tablet.
* Timesheets (payroll only): Employees use their mobile device to record their time restrospectively (i.e at end of day or week) and the businesses has lower emphasis on proving attendance.
* Timesheets (payroll and time billing) : as above but for businesses who also wish to capture employees time for time billing purposes.
You can also set up new location with the correct time capture type.
Let me know how you go. If you need further assistance with this, I'm happy to assist.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Best Regards,
Cel
Hi Cel.
Attached is what is currently sitting under this location. It appears to already be set for the correct time capture option - timesheets - does it not? We do not need payroll and timebilling - only payroll. Staff are to enter their hours via the moble app and this is then approved by approving manager.
Note - They do not want kiosk as they dont want the added expense of purchasing a tablet for each store to do this.
Shall I try to add the location again - as it is?
kelly
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