Forum Discussion

KellyC1's avatar
KellyC1
Contributing User
2 years ago

MYOB teams app - no break option showing

Hi   I have recently set up my client on MYOB team for their 2 locations to start using timesheets through there and have noticed a few problems - It doesn't pull through their Sat or Sunday rates ...
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi KellyC1

 

We appreciate your patience on this issue. And thank you for responding to us and providing updates on the issue. 

 

I understand Kelly, your employees have the option not to use the Kiosk that is only one of the options. The best recommendation for this is to check on the capture type at the location where your employee has to put it up. or you can add the location again. 
 

I hope this works, Please feel free to reply on this post if you need further assistance with this. I'm happy to assist. 

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers, 

Cel

 

asguazz's avatar
asguazz
Member
2 years ago

Hi, i have the same problem and this does not solveit, pls advise how to have breaks in the app.  it always comes up as add activity.

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi asguazz 

     

    Thanks for your post

     

    In this regard, if your employees are using the MYOB Team App to record their times logged in, there will be an option to start break and end break. Kindly check the Time Capture type from their set-up location. To know further regarding this, you may check The Help Article Using the MYOB Team mobile app. 

     

    Let us know if you need further assistance with this. We're happy to assist you.

     

    Kind Regards, 

    Cel

     

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