Forum Discussion

KellyC1's avatar
KellyC1
Contributing User
2 years ago

MYOB teams app - no break option showing

Hi   I have recently set up my client on MYOB team for their 2 locations to start using timesheets through there and have noticed a few problems - It doesn't pull through their Sat or Sunday rates ...
ShannonS's avatar
ShannonS
Contributing Cover User
2 years ago

Thanks for the response Earl - problem is, many of us aren't getting that option unless we turn off job-tracking on timesheets....

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi shannons,

We're aware of this issue, and for now, the current workaround involves setting up the location again. We've escalated this to the appropriate team for a permanent solution. While we don't have an exact timeframe for the resolution, rest assured that our development team is actively addressing it for inclusion in a future update.

Feel free to post again, we're happy to help!
Regards,
Earl

  • ShannonS's avatar
    ShannonS
    Contributing Cover User
    2 years ago

    Thanks Earl - good to hear. 

     

    Unfortunately we have attempted to create a new location and this hasn't resolved the issue for us. 

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