MYOB teams app - no break option showing
Hi I have recently set up my client on MYOB team for their 2 locations to start using timesheets through there and have noticed a few problems - It doesn't pull through their Sat or Sunday rates ...
Forum Discussion
Hi Cel.
Attached is what is currently sitting under this location. It appears to already be set for the correct time capture option - timesheets - does it not? We do not need payroll and timebilling - only payroll. Staff are to enter their hours via the moble app and this is then approved by approving manager.
Note - They do not want kiosk as they dont want the added expense of purchasing a tablet for each store to do this.
Shall I try to add the location again - as it is?
kelly
Hi shannons,
We apologize for the inconvenience. We will provide an update once we have resolved this issue in our upcoming release. Meanwhile, should you have any additional questions, please don't hesitate to reach out, and our team will gladly assist you.
Regards,
Earl
Any update on this Earl? We now have this issue happening with multiple clients using the team app - unable to enter break times regardless of timesheet settings. Have setup multiple locations and all not working.
Hi shannons,
Have you tried to do some basic troubleshooting? Please try uninstalling and then reinstalling the MYOB Team app to see if it resolves the issue. If the issue persists, we recommend reaching out to our support team directly. You can contact them on Live Chat via our virtual assistant at MOCA or by submitting a support case via My Account.
Regards,
Earl
