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BronwynHamster's avatar
BronwynHamster
Trusted Cover User
1 month ago

MYOB Teams for Account Right Live

Happy New Year!

 

I have started to setup Microsoft Teams in ARL and only realised that the timesheets option offered in Locations only works with MYOB Business Pro. Software gave me the option, even though I don't have a Business Pro subscription. Added an approving manager which was fine but then realised I couldn't add employees. So finally on some searching found the Getting Started with MYOB Teams.

 

Deleted the location that had the timesheets option, added a new one with Clock On, Clock Off Mobile. But now I can't add an approving manager to the new location. Software advises there aren't any employees to choose.

 

HELP PLEASE !!!!

 

Thanks, Bronwyn

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 month ago

    Hey BronwynHamster,

     

    Happy New Year!

     

    You’ve done a fair bit of digging there, and good on you for working through all those steps. With MYOB Team in AccountRight, when you’re adding an approving manager, they’ll need to be listed as an employee in the file first, otherwise they won’t show up. I’m not sure if there's an error message or the screen you’re seeing, so the best move would be to reach out to our team. They can check things from your side and give you the most relevant workaround. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

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