MYOB teams not working
Ok so I have previously used myob teams but gave up because of the hopeless service and intermittant issues with staff not being able to login to the app but stupidly thought I would try and give it ...
Forum Discussion
Hi kelson ,
I'm sorry to hear about the issues you're experiencing with MYOB Teams. It sounds incredibly frustrating. Here are a few suggestions that might help: check that invite emails aren't in spam/junk folders; try using different email addresses for invites; ensure approving managers and employees are using compatible browsers and devices; clear browser cache and cookies; and double-check that employee accounts in MYOB are active and correctly set up to receive invites. Additionally, try deleting the location and setting it up again to reinvite employees.
For more information, you can check out these articles:
Feel free to post again, we're happy to help!
Regards,
Earl
Still no response? Please see my previous reply. Do I need to look elsewhere for another provider as an alternative to myob teams?
regards
Kelson
Hi kelson ,
My apologies for the late response. If you're still having this issue after following all the troubleshooting steps, additional assistance from the backend may be required. I recommend reaching out to our virtual assistant, MOCA. It's designed to dive deeper into issues like this. Give it a try! You can engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up from where MOCA left off.
Regards,
Earl
