Forum Discussion

Meredith_17's avatar
Meredith_17
User
6 years ago

Advisor Report only showing graphics in PDF

I prepared and sent off an Advisory report for Jun 19 ready for a Board Meeting this week.  When I look at the PDF it has only saved the graphics and charts and no text through the report.  I checked...
Steven_M's avatar
Steven_M
Former Staff
6 years ago

Hi Meredith_17 

 

From my understanding after speaking with the team is that this particular situation has been resolved at our end so do try that process again. 

 

Also, while it is not a requirement, I see you appear to be using Microsoft Edge, using a browser like Google Chrome, would also be a recommendation.

  • Meredith_17's avatar
    Meredith_17
    User
    6 years ago

    Hi Stephen,

     

    Thanks for your prompt reply.  I am using Firefox, not Edge.

     

    Looks like the issue of greyed out tabs is ok now, however I'm still generating reports with only graphics and no text.

     

    Tried on Chrome and get the same thing happening.

     

    Cheers,

    Meredith