Advisory Report - Executive Summary and Accounts Receivable pages not generating

Question

I am trying to generate an Advisory report for a particualr clinet ( the first time for this client).

I have completed all the Accounts Mapping but when I generate the Report the Executive Summary and the Accounts Receivable Pages are greyed out. When I hover over them I get a message that "something went wrong when generating this report" but I get no information as to what went wrong. I have retired generating the report several times. This clinet definitely uses Sales and has Account Receivable.

Thanks

jesh_d · Answer

Hi&nbsp;Jody_Burton&nbsp;
&nbsp;
My apologies for the delay in getting back to you on this. Have you been able to resolve this issue? If you have not, are you able to please take a screen shot of the error message for me to investigate further?&nbsp;

ajrattray · Answer

HiWas there any resolution for this? - I have found the same issue for My September 2020 Advisory Report "Something went wrong when generating this report." comes up when I hover mouse over greyed out section.&nbsp;RegardsMandy&nbsp;

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Advisory Report - Executive Summary and Accounts Receivable pages not generating

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