Forum Discussion

D-O-R's avatar
D-O-R
Member
1 year ago

Invoices not showing

Is anyone else having issues with invoices not showing in the software?
 Apparently i don't have any. 

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi D-O-R,

     

    It's odd that the invoices aren't appearing. A good first step is to clear your AccountRight cache, as that can sometimes resolve odd behavior. After that, log out and log back in. If the invoices still don't show up, please contact our support team for more help. You can connect through our live chat via our virtual assistant, MOCA, or raise a support ticket at myaccount.myob.com.

     

    Cheers,

    Princess

  • Fifitz68's avatar
    Fifitz68
    Experienced User
    10 months ago

    Hi,

    My invoices have disappeared as well.

    I cannot do a search for an invoice, it comes up and says not found.

     

    Please help.