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Heidz's avatar
Heidz
Contributing User
5 months ago

Practice Alias - Emails and comments

Is there a setting so when comments are added to a task, the email sent to the client also comes from the Practice Alias

 

Currently, sharing a task or document sends an email from the Practice Alias.  But any comments made to the task & sent as an email, display the staff member's name instead. This makes those emails less recogniseable and they're being missed by the client.  

 

Appreciate any feedback. Thanks

 

 

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