MYOB 2FA options are changing (again!!!)
I received this email from MYOB today. "We’re updating two-factor authentication (2FA) options to help strengthen account security. From 1 September 2026, 2FA email verification will not be avai...
Forum Discussion
Hi UEA,
Thanks for sharing this so clearly. We understand why this feels frustrating, especially when email verification has worked well for your business for a long time.
This change is part of a broader move to strengthen account security, as email verification is more vulnerable to phishing and unauthorised access than the other available sign-in methods. From 1 September 2026, email verification will no longer be available through 2FA reset, and it will be phased out for existing users in 2027 Email 2FA is being removed. Here’s how to stay ahead of it.
A passkey is one of the new sign-in options available. It lets you sign in using your device, like your fingerprint, Face ID or PIN, so there’s no password or verification code to remember. More information is available here: Signing in with a passkey.
We know changes to long-standing workflows can be disruptive, and we do appreciate you taking the time to call that out.
Regards,
Earl
Thanks, Earl, for simply repeating what was already stated in your original notice.
Your comments about understanding your clients' frustrations ring hollow when MYOB's actions suggest otherwise. From my perspective, MYOB appears to make decisions without any genuine regard for the impact they have on the businesses that rely on your services.
A response that merely restates the original position does nothing to address the concerns that were raised or demonstrate that customer feedback is being taken seriously.
