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CVMSDeb's avatar
CVMSDeb
Cover User
1 month ago
Solved

MYOB survey

I received an email partly shown below.  Can someone please confirm if it is legitimate? Also it was difficult to work out where to put this question, are there more general topic sections? Thank you.

 

 

We’re seeking impartial feedback from our customers on a new AI product that could change the way BAS is done. Your name was drawn at random from MYOB customer lists, and we’d love to get your feedback to improve the product. 

The survey is being carried out on behalf of Kylie Farr at MYOB head office (Kylie's email), if you have any concerns about the bona fide nature of the study. And of course, feel free to reach out to your normal support channels if you have any service-related queries or unresolved issues with your MYOB software.

If you’re willing to participate, please click on the link below to begin the survey.

If you have any technical problems, please hit ‘reply’ to this email, and we will endeavour to help you with your survey issue. 

Thank you for taking the time to help us. Or if you would like to opt-out of this survey, please click here.
Warm regards,
Mike Cassidy (Mike's email)
So What, consultant to MYOB

  • Good Morning CVMSDeb​ 

    Yes, this survey is legitimate.  We are working with So What Consulting on the survey. 

    Thank you,

    Kylie Farr (I am the person mentioned in the email and work in our Product Marketing team at MYOB).

2 Replies

  • Sweetcheeks01's avatar
    Sweetcheeks01
    Member
    1 month ago

    In the light of Cyber Safety risks and scams, maybe the email should have come from an MYOB internal email address???
    (I also received the email and thought scammers could so easily jump on this 'survey' and replicate the email... Anyone who checks, would see you have validated the email and think it is legit.)
    Just a thought...

  • Good Morning CVMSDeb​ 

    Yes, this survey is legitimate.  We are working with So What Consulting on the survey. 

    Thank you,

    Kylie Farr (I am the person mentioned in the email and work in our Product Marketing team at MYOB).

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