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tc4000's avatar
tc4000
Member
3 years ago

2023.1 payroll password

I am currently having problems with my password since the upgrade of 2023.1.  Since changing it i cannot get back into my payroll keeps saying invalid password, so unless something happened when i ad...
Genreve_S's avatar
Genreve_S
MYOB Moderator
3 years ago

Hi tc4000 

Thanks for your post.

Upgrading the program does not alter any passwords on the file. 

What we could do now is have someone with administrator rights check and correct the user access and administrator password on the file. They could also add Payroll to your user access. 

 

Here is a useful Help Article Change a user's company file access. 

 

Best regards.

Genreve

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