Final pay PAYE
I have done a final pay for an employee with a large amount of annual leave and accrued (191 hours) which makes his final pay about 5 times more than his weekly pay. The PAYE on it is huge. Does the system think this is a normal weekly pay?
In the old payroll you could do a tax over ride to say how many weeks it was paying. Can I change the how many days we are paying part in enter pay to help the calculation?
I cannot take the huge amount of PAYE off him as it cannot be correct.
The Inland Revenue site does not have a final pay calculator to check.
I need to do this final pay on Friday so now it is quite urgent.
Hi US1,
I understand that your customer needs to use a credit or debit card option when making payment. If your customer is seeing the error message "Unable to authenticate payment" when trying to use a credit or debit card, it likely relates to the 3D Secure authentication process. This is a security protocol that provides extra protection for online payments by authenticating the cardholder, similar to entering a PIN for an ATM transaction.
Here are a few things to keep in mind:
- 3D Secure is managed by the bank. The authentication process is initiated by the bank, so sometimes the customer might not be asked to enter a password or code.
- Not all banks participate: Some banks do not use 3D Secure, which can affect the authentication process.
If the issue persists, the customer may need to contact their bank for assistance.
Best regards,
Doreen