Forum Discussion

RMH's avatar
RMH
Contributing Cover User
5 months ago

I am in NZ and have Business Pro. I have just entered a pay run which got to the Filing stage then disappeared. Where is it?

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi RMH


    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your pay run disappearing. Unfortunately, the information you've provided is not enough to make a conclusion on what's causing this. I recommend providing further details regarding how the pay run disappear, any error messages, and/or if the browser timed out while creating the pay run. Any additional relevant information would be much appreciated. 

     

    Let us know if you require any further assistance.

     

    Thanks,
    Genreve