Forum Discussion

Donna113's avatar
Donna113
Contributing User
6 years ago
Solved

payday filing file not uploading

  Hi When I try to upload my EI Employee file to IRD i get an error message.  I changed the file from an xlsx file to a CSV as it wouldn't accept the xlxs. Can you pleae let me know what file ...
  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Donna113  Mark_R57 

     

    Changes were made to the file format for the New and Departing Employees file format by the IRD after many software providers have released an update for PayDay Filing. As such, this particular information is not required to be lodged until 1st April 2019.

     

    From an MYOB Payroll point of view, we will be releasing an update (2019.1) in the coming period that will allow for the new report format to be generated and also for the compliance changes.

Mark_R57's avatar
Mark_R57
User

Has anybody found a solution for this problem yet?

Steven_M's avatar
Steven_M
Former Staff
6 years ago

Hi Donna113  Mark_R57 

 

Changes were made to the file format for the New and Departing Employees file format by the IRD after many software providers have released an update for PayDay Filing. As such, this particular information is not required to be lodged until 1st April 2019.

 

From an MYOB Payroll point of view, we will be releasing an update (2019.1) in the coming period that will allow for the new report format to be generated and also for the compliance changes.

  • Donna113's avatar
    Donna113
    Contributing User
    6 years ago

    Thanks Steven

  • Sharpsigns's avatar
    Sharpsigns
    User
    6 years ago

    It is now past 1 April 2019 and I am still having the exact same problem. I cannot upload the employee start/finish file as the IRD site will not accept the IMS file format. When is the IMS

    Steven_M wrote:

    Hi Donna113  Mark_R57 

     

    Changes were made to the file format for the New and Departing Employees file format by the IRD after many software providers have released an update for PayDay Filing. As such, this particular information is not required to be lodged until 1st April 2019.

     

    From an MYOB Payroll point of view, we will be releasing an update (2019.1) in the coming period that will allow for the new report format to be generated and also for the compliance changes.


    update due for download?

    • jenniek's avatar
      jenniek
      Ultimate Partner
      6 years ago

      Hi Sharpsigns 

      Is it that you are not loading this to the correcot location in the IRD website - if you log in and click on Payroll - then look to the top right - File Transfer - then you will see a list of options - one is File Transfer Employee Details. This is where you load that information.

      • Sharpsigns's avatar
        Sharpsigns
        User
        6 years ago

         

        jenniek wrote:

        Hi Sharpsigns 

        Is it that you are not loading this to the correcot location in the IRD website - if you log in and click on Payroll - then look to the top right - File Transfer - then you will see a list of options - one is File Transfer Employee Details. This is where you load that information.

         

        No, it wasn't that I was trying to upload information to the wrong option as I had no issues uploading the payroll info. I've just rung the help desk and it seems there is a bug in the initial payday filing update and there is a further update that I needed to load: version 6.4 sorts the issue.