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KristinBWT's avatar
KristinBWT
2 years ago

Payroll file paths not being created

So my problem has been when I finalise my Payroll the files are not being created for the Bank or IRD.  I thought once I did the 2023 update for payroll that might fix it, but no it didn’t.  I am get...
Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi KristinBWT 

 

Thank you for your post.

I suggest that you check if the path and filename fields are correct by going through Tools >> Options >> the Bank & IRD tab. Write protection prevents the PC from making changes to something that is stored locally in your PC. Regarding the Payday Filing issue, try running as Administrator. AMD (firewall) can prevent you from creating it as a regular user.
 


Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

 

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