Forum Discussion

KaliPPS's avatar
KaliPPS
Experienced User
3 years ago

PaySlips bouncing back from Gmail Accounts

Hi, We send our pay slips via the desktop MYOB payroll via SMTP settings and for some reason all payslips to users using a Gmail account bounce back. All other email providers are fine and go through ...
jenniek's avatar
jenniek
Ultimate Partner

Hi KaliPPS 

It's a gmail issue. Microsoft made some changes a while back which caused the issue. there's a support note I got for IMS Payroll which might help. Gmail accounts needs to create a passowrd. Hope this helps.

KaliPPS's avatar
KaliPPS
Experienced User
3 years ago

Hi Jennie,

 

Thank you! I'd love to read the support note if you have it available?

 

Cheers,

 

Kali

  • KaliPPS's avatar
    KaliPPS
    Experienced User
    3 years ago

    Sorry just saw the attachment haha - thank you

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