Forum Discussion

PhilANZ's avatar
PhilANZ
Cover User
5 years ago
Solved

Premier 19.5 app has been blocked for your protection

I still have one client on this and am trying to do their accounts. I went to open a support request and it won't open one - tells me to come here. So does anyone know why I need protection (I have a...
app blocked
Mike_James's avatar
Mike_James
Ultimate Partner
5 years ago

Hi PhilANZ , one solution may be to upgrade to 19.8, which does not require a database upgrade, therefore you can upgrade even if the live file remains on 19.5. 

See myob.com/nz/support/downloads.

 

You might need to install to a separate folder.  

 

Also this link:

https://community.myob.com/t5/AccountRight-Getting-started/MYOB-Classic-v19-quot-this-app-has-been-blocked-for-your/td-p/633651

Has other solutions.

 

I hope something here resolves your issue. 

  • PhilANZ's avatar
    PhilANZ
    Cover User
    5 years ago

    Thanks Mike - will check that all out. Maybe I should get the client to update too - but they were supposed to upgrade to a newer product last year, so I'll encourage that this year.

    • jenniek's avatar
      jenniek
      Ultimate Partner
      5 years ago

      Hi PhilANZ 

      There's a free 12 months upgrade offer out at the moment to get 19.5 users up to the latest version.

      • PhilANZ's avatar
        PhilANZ
        Cover User
        5 years ago

        When you say the latest version, I assume you mean the current product - not 19.8?