Recent outage FURTHER REDUNDANCY REQUIRED
I own and run a small cleaning business with my wife and I had a very frustrating EOM due to the recent MYOB outage of 2023. I was unable to connect to the MYOB essentials server for over 24 hours an...
Forum Discussion
Thank you for sharing your feedback. We understand your frustration, and this is not an experience we want to provide our customers. We strive hard to provide a seamless experience to our clients. I regret the inconvenience caused to you.
Thank you for raising this important concern. Appreciate your understanding. Since I don't have access to real-time information on MYOB's future plans, I recommend taking the following steps to address your concern:
Product Ideas Page: You can share your suggestion or concern regarding geographical redundancy on our Product Ideas page. This platform allows users to submit ideas and suggestions for improvements, and it's monitored by our product development team.
Contacting Support: If you prefer a more direct approach, you can reach out to MYOB's support team through the Contact us page. Scroll down to the Feedback & Complaints option, and you can lodge your complaint or inquiry there.
These channels are great ways to voice your concerns and suggestions to MYOB. They will be able to provide you with more specific information regarding their infrastructure plans and any potential timelines for implementation. Thank you for your feedback, and we appreciate your engagement in helping us improve our services.
Your feedback is valuable, and MYOB is committed to enhancing its services to better meet the needs of its users. We appreciate your patience and understanding as you seek more information on this matter.
Feel free to post again, we're happy to help.
Regards,
Earl
