Forum Discussion

MiltonPharmacy's avatar
MiltonPharmacy
2 years ago

The bankfile created by the payroll programme is now a DBK file instead of a txt file like it used to be, but it seems that my bank (Westpac NZ) does not accept this type of file. How can I sort this

  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi MiltonPharmacy,

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.

     

    In this matter, I suggest choosing the format of your import file by editing or creating a new import profile on the Westpac website. Then choose the CSV format, as this is compatible with the DBK format.

     

    Please let me know if you require any further assistance with this. I'm happy to assist.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi MiltonPharmacy,

 

Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.

 

In this matter, I suggest choosing the format of your import file by editing or creating a new import profile on the Westpac website. Then choose the CSV format, as this is compatible with the DBK format.

 

Please let me know if you require any further assistance with this. I'm happy to assist.

 

Cheers,

Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.