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- FifitzExperienced Cover User
Hi DotAllen1,
I have the same problem, what was your solution, it is not listed here.
Thanks
- DotAllen1Experienced User
I found a solution, thanks :)
Hi DotAllen1,
I have the same issue too. Could you please share the solution with us?
Cheers!
- DotAllen1Experienced User
I had to delete the termination date on the employee's card and make sure the card wasn't ticked as "inactive". When I did this, the employee appeared on the EOFY screen so I could enter the salary sacrifice. Try this first to see if it works.
I had previously gone into the "employee terminations" tab (in STP reporting centre) and undone the termination date for this employee as well, so I'm not sure if this needed to be done or not - if the first step doesn't work, try this as well. It worked for me.