Unable to record pay - FIRST PAY FOR 2024 FINANCIAL YEAR - Application is timing out & we are unable to record even though 2023 payroll has been finalised & sent to ATO.Would you please assist? Regards,Ginny

Hi Doreen,This problem has been fixed.Thank you.Regards,Ginny

Forum Discussion

Contributing User

2 years ago

Solved

UNABLE TO RECORD PAY - First payroll for 2024 financial year

Unable to record pay - FIRST PAY FOR 2024 FINANCIAL YEAR - Application is timing out & we are unable to record even though 2023 payroll has been finalised & sent to ATO.

Would you please assist?

Regards,

Ginny

Ginny3
2 years ago
Hi Doreen,
This problem has been fixed.
Thank you.
Regards,
Ginny

5 Replies

Replies have been turned off for this discussion

Carissa_B
Experienced Cover User
2 years ago
I am having the same problem.
GaryOo
Experienced Cover User
2 years ago
I'm in the same boat.
Not a happy Jan.
Doreen_P
MYOB Moderator
2 years ago
Hi All

Thanks for your post.

When you tried to process a pay run, did you receive an error message? Kindly attach a screenshot of the error so I can further assist. Make sure to remove sensitive information before posting in the Forum.

Best regards,

Doreen
Ginny3
Contributing User
2 years ago
Hi Doreen,
This problem has been fixed.
Thank you.
Regards,
Ginny
Doreen_P
MYOB Moderator
2 years ago
Hi Ginny3

Thanks for updating us.

Glad to hear that it has been resolved. Please feel free to post again if further assistance is needed. We'll be more than happy to assist.

Best regards,

Doreen