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Ginny3's avatar
Ginny3
Contributing User
2 years ago

UNABLE TO RECORD PAY - First payroll for 2024 financial year

Unable to record pay - FIRST PAY FOR 2024 FINANCIAL YEAR - Application is timing out & we are unable to record even though 2023 payroll has been finalised & sent to ATO. Would you please assist?   ...
  • Ginny3's avatar
    Ginny3
    2 years ago

    Hi Doreen,

    This problem has been fixed.

    Thank you.

    Regards,

    Ginny

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi All

 

Thanks for your post.

 

When you tried to process a pay run, did you receive an error message? Kindly attach a screenshot of the error so I can further assist. Make sure to remove sensitive information before posting in the Forum.

 

Best regards,

Doreen

  • Ginny3's avatar
    Ginny3
    Contributing User
    2 years ago

    Hi Doreen,

    This problem has been fixed.

    Thank you.

    Regards,

    Ginny

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi Ginny3 

       

      Thanks for updating us.

       

      Glad to hear that it has been resolved. Please feel free to post again if further assistance is needed. We'll be more than happy to assist.

       

      Best regards,

      Doreen

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