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RenaeMac's avatar
RenaeMac
User
5 days ago

Payroll YTD Finalisation - reports not matching

I am having trouble finalising the YTD verification report. As Payroll register and Payroll activity reports aren't matching. I stupidly have processed the first pay of the new payroll year.

I have contacted The support team multiple times via the web, as the help page has suggested, not one request has been answered.

I'm desperate for any help at this point.

 

 

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  • Jemar_C's avatar
    Jemar_C
    MYOB Moderator
    5 days ago

    HI RenaeMac,

     

    Thanks for your post and I understand that the Payroll register and Payroll activity do not match. No worries, I highly suggest you to check this thread as it has the workaround to fix the same issue that you have.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem