2 months ago
Payrun Error
Hi, I'm trying to do payrun but can't proceed and getting this error Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us...
Hi YRA ,
Thank you for your detailed post. To troubleshoot, I recommend clearing your browser's cache and history, or trying to log in from a different browser.
Please let me know if this resolves the issue for you.
Regards,
Earl
Hi Earl,
Thank you for your reply, but I still can't run the payroll
Hi YRA,
Thank you and I understand that you can't still process a payrun even after doing the troubleshooting. This might need an in debt troubleshooting, you may ask MOCA, our virtual assistant for further assistance. Click the chat bubble at the bottom of any help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat.
Cheers,
Jem