Hi,
A super payment was authorized but then reversed, however funds still have been withdrawn from my account twice. Have sent a few messages to MYOB but no reply, does anyone know how to get a refund on the duplicated payment?
Hi SRG2024
Looks like you’ve encountered a double deduction for your super payment. Sorry to hear about the hassle! If the funds were withdrawn twice, you’ll need to reach out directly to your super fund to request a refund for the duplicated payment. They should be able to assist you with this process. If there's anything you need assistance with, feel free to create a post again.
Best regards,
Doreen
Hi Doreen,
Thank you for your reply. This Super payment was for company staff and they all have different super funds, do I need to contact each super fund for a refund?
