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TimFlynn's avatar
TimFlynn
Contributing User
9 months ago

BAS Taking Long Time To Prefill

The BAS on the new system seems to take a long time to load. Also validating take a lot longer then what it use to but that is a separate issue.   I open the BAS and it says it is loading which tak...
Doreen_P's avatar
Doreen_P
MYOB Moderator
8 months ago
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Hey TimFlynn and Delany,

 

It sounds like you're experiencing some performance issues with the new BAS system. Based on the information available, it seems that the long load times and delays in validating the BAS are not typical and could be related to system performance issues. Could you confirm which product you were using when you experienced the issue with BAS taking too long to prefill?

 

Best regards,

Doreen

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    7 days ago
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    Hi CTeni,

    This is a bit unusual, but you might find this related post/issue helpful. Imported Bulk items does not show buy, sell, selling price etc. Additionally, feel free to check out our help page on "Import and export fields" for detailed field information, and visit "Importing data" for more tips.

    If you're still having issues, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

    • CTeni's avatar
      CTeni
      Contributing User
      4 days ago
      Copy Link

      Hi Earl, 

      uploaded 11 product items

      • Out of the 11 items uploaded - only 3 items were successful
      • 8 items had errors due to characters – with the following warning comment

                       Warning 42: Item Name cannot be more than 30 characters; name truncated.

       

      When I ran our item master data report again – it appears the prices have updated in the front end.

      However, when running the item master data report, the data is not sitting in the correct fields it appears it jumps

      I’m curious as to why some worked and some didn’t. Hope you can assist

      Thank you 

       

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Also validating take a lot longer then what it use to but that is a separate issue.   I open the BAS and it says it is loading which tak...","body@stringLength":"512","rawBody":"

The BAS on the new system seems to take a long time to load. Also validating take a lot longer then what it use to but that is a separate issue.

 

I open the BAS and it says it is loading which takes a long time then once it loads nothing is filled in. You have to wait a couple minutes, reload and then it is filled in. 

 

When I say nothing is filled in I mean there are no agent details, Doc ID, period or entity name etc. 

 

Is this normal?

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The BAS on the new system seems to take a long time to load. Also validating take a lot longer then what it use to but that is a separate issue.

 

I open the BAS and it says it is loading which takes a long time then once it loads nothing is filled in. You have to wait a couple minutes, reload and then it is filled in. 

 

When I say nothing is filled in I mean there are no agent details, Doc ID, period or entity name etc. 

 

Is this normal?

"},"Conversation:conversation:874637":{"__typename":"Conversation","id":"conversation:874637","solved":false,"topic":{"__ref":"ForumTopicMessage:message:874637"},"lastPostingActivityTime":"2024-09-04T08:52:31.907+10:00","lastPostTime":"2024-09-04T08:52:31.907+10:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:874637":{"__typename":"ModerationData","id":"moderation_data:874637","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:874637_1":{"__typename":"Revision","id":"revision:874637_1","lastEditTime":"2024-08-01T12:42:42.886+10:00"},"ForumReplyMessage:message:878272":{"__typename":"ForumReplyMessage","id":"message:878272","conversation":{"__ref":"Conversation:conversation:874637"},"author":{"__ref":"User:user:291050"},"revisionNum":1,"uid":878272,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:PracticeBAS"},"subject":"Re: BAS Taking Long Time To Prefill","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:878272"},"parent":{"__ref":"ForumTopicMessage:message:874637"},"body":"

Hey TimFlynn and Delany,

\n

 

\n

It sounds like you're experiencing some performance issues with the new BAS system. Based on the information available, it seems that the long load times and delays in validating the BAS are not typical and could be related to system performance issues. Could you confirm which product you were using when you experienced the issue with BAS taking too long to prefill?

\n

 

\n

Best regards,

\n

Doreen

","body@stringLength":"864","rawBody":"

Hey and ,

\n

 

\n

It sounds like you're experiencing some performance issues with the new BAS system. Based on the information available, it seems that the long load times and delays in validating the BAS are not typical and could be related to system performance issues. Could you confirm which product you were using when you experienced the issue with BAS taking too long to prefill?

\n

 

\n

Best regards,

\n

Doreen

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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