Forum Discussion

Mike_MYOB's avatar
Mike_MYOB
Community Manager
10 months ago
Solved

Who is responsible for customer support if clients encounter issues, and will accountants have a role in troubleshooting?

I'm asking this, so you don't have to. The answer will be posted shortly and grouped into a list of FAQs for easy reference 
  • Mike_MYOB's avatar
    Mike_MYOB
    10 months ago

    Solo customers have their own dedicated support channels within the app.

    We have a team of Community Leads ready to service Solo customers via the digital assistant in the app. They can also contact us via our Solo Community Forum.

Mike_MYOB's avatar
Mike_MYOB
Community Manager
10 months ago

Solo customers have their own dedicated support channels within the app.

We have a team of Community Leads ready to service Solo customers via the digital assistant in the app. They can also contact us via our Solo Community Forum.

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