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NDIS invoice
Hi, I provide support to NDIS clients. while invoicing I want the NDIS number to be visible every time. right now , I am adding their NDIS number to notes. I have to go back and front doing this and is inconvenient is there a way for me to permanently store NDIS number in contacts so I don’t have additional hassle?
How to record payments made without an invoice.
Hello. I'm a new business owner, and new to MYOB Solo. My business sales are made via my online store (processed by stripe), and in-person at market stalls (both tap card payments via my Stripe app, and also in cash. I do not therefore send invoices out for payment. Recording the cash payments is easy enough, buty Stripe payments have me lost. When these pauments arrive in my bank account they are grouped, and have had the fees already deducted, so I don't manually pay those. I am lost on how to record this in MYOB Solo. I feel like I need to record the full purchase amount, not just what I receive, yet the bank feed brings these transactions in automatically. Further more, when it then comes to recording the fees charged, how do I do this, and where do I say the fee was paid from? It hasn't really come from my bank account, it is money I never had (already deducted) I'm trying to keep everything correct for GST reporting, but now I'm so confused, so would appreciate any help.
Newly Setup Bank Accounts Not registering transactions
Hi there! I am new to Solo. I've setup my bank accounts, and there has been a number of transactions going through my back accounts, but Solo is not receiving them. When I go to the Connected account settings, it says that it needs one transaction tp get things rolling. What do I do to get this working? Is this an issue on the back side? My business bank account was opened in 2008. Thank you!Heads up for NAB users: we’re onto it
1 MIN READ If you’ve been trying to link your NAB account through Connected Accounts and hitting roadblocks, yep, you’re not imagining it. There’s a known issue affecting NAB connections, and we know it’s causing a real headache. Here’s what’s going on NAB’s data isn’t playing nice with Open Banking (that’s the tech behind Connected Accounts). That means some Solo users are getting stuck, especially with newer NAB accounts, or when NAB doesn’t send through all the details we need to complete the setup. Sometimes it looks like everything’s working… and then boom, error page. Not fun. Here's what we are doing We’ve flagged this with our mates at Adatree (they help power Connected Accounts), and it’s been escalated to NAB’s tech team. While we wait on a fix, we’re doing everything we can from our side, keeping a close eye on things, improving how we handle patchy data, and rolling out behind-the-scenes updates. If you’ve had a failed attempt, it might be worth trying again after a short wait. We’re on it, and we won’t rest till things are sorted. As always, if you need a hand, comment below, or reach out to us via the Digital assistant in the app! Thanks for sticking with us. You’ve got this, and we’ve got your back.
Can't unsubscribe from SOLO
I'm unable to unsubscribe from SOLO. I have followed suggested steps Manage Subscriptions when I click on it it has an option to resubscribe now but not to CANCEL SUBSCRIPTION I applied for this and wanted to unmsubscribe when I saw it didn't have option to pay employees I have just called my bank who have asked me to come into bank and cancel my bank account and start a new one This is so time wasting, annoying and misleading.Showing a discount/credit on an invoice
Hi, I have a customer that paid for a service that they didn’t end up using yet, so i want to show that I have discounted their next invoice by the previously paid amount. How can I do this please? i.e. in June they paid $100 but only used services to the value of $50, leaving them with $50 in credit. In July they have another service for $100 booked. I want to show on their invoice that the service is worth $100, but they only need to pay $50 as I’m applying the previous credit. Thanks!
