Share Your Ideas
Got a game-changing idea? Share it, vote on what matters, and help shape the future of Solo. Your input drives real improvements!
Invoices not emailing
For the last week I have been having trouble sending invoices to customers. They are customers that have been emailed regularly & email details have not changed. We cc our own business email & email has not been received. Not getting any error message, appears to have sent. I tried resending a number of times & the emails eventually came through hours later? Why is this happening all of a sudden? Makes it hard to get paid if customers aren’t receiving emails!GST Report in Solo: Know your numbers without the headache
Staying on top of GST doesn't have to mean hours of manual number-crunching. Solo's built-in GST Report gives registered businesses a clean, clear breakdown of GST collected and paid across any period — from a single month to a full financial year. Accessible directly from More → Reports → GST Report, the report organises your transactions into key sections covering sales, purchases, and expenses, with a GST summary that shows your overall position at a glance. You can export as PDF or Excel (CSV) for easy sharing with your accountant or for deeper analysis. The GST Report is only available if your business is set up as GST-registered in Solo's Business settings.
How to expense as an instant asset write-off?
Hi, I have an expense that cost under the $20,000 threshold and I believe is therefore eligible for instant asset write-off. I can’t see an option to do this? If I select the expense type as Equipment in the asset section there isn’t any option to select instant asset write-off and you can see in your expenses graph no amount has been added. I could change its category to something else like materials and supplies and then it will be treated as such but technically I don’t know if that’s okay to do? please adviseCharged for a service I don't require
Please explain how you are able to deducted a $99 subscription fee without my approval? Multiple attempts to my CommBank failed due to myself officially unsubscribing with you on the 05/05/2026. You have removed money from my account that I had assigned to another fee elsewhere and I'll require that back asap.
How do I search for Keywords in invoices ?
Hi, recently I wanted to see what the date and the details were for a particular task I had completed for a client. This task was on a past invoice that had already been paid but I didn’t know which invoice it was on. So the first step was to quickly find what invoice that was on by using keyword search and then open that invoice and read the details. When I tried to use the keyword search function on the invoices page it didn’t work. I tested the keyword search for items that were on recent invoices but it still didn’t work. The search feature seems to only work for words within the titles of invoices, not the items in the content of those invoices. So how can I find what invoice that task was on?Vote for Quotes!
Hey Solmates! 😎 We’ve seen a bunch of you asking if you can create quotes in Solo. Right now, that’s a no-go—but that could change! 🚀 If this feature would make your life 100x easier, smash that vote button and drop a comment! 🗳️💬 Tell us how you’d use it, what you’d love to see, and why it matters to you. The more votes it gets, the closer it gets to landing on our roadmap. Let’s bring this to life! ✨Refer a Friend: Share Solo and save them money
1 MIN READ If you've got friends who are sole operators and they're not on Solo by MYOB (I know right...) now's your chance to help them be a boss with mate's rates! Simply follow the steps below and they'll get Solo for only 50c a month!* (*Billed yearly, base subscription only). Here’s how to do it: 1. Tap on “More” It just down the bottom of the home screen. 2. Go to “Refer a friend” See the cute people Icon? Tap that one. 3. Copy the referral code Grab that link to pass on to your mate. 4. Share the link Text message, Email, Carrier Pigeon however you want to share the code to them. 5. They Sign up That link will take them straight to the website where they can get started on their Solo journey. And a reminder, all the fresh features are live on the latest version of the Solo app. If you don’t see them yet, check for updates or turn on auto-updates so you’ll always stay ahead. If you have any questions drop us a comment below 😊BPay - integrate business’s own credentials
Hi, i have raised this before, and didn’t get your response I was hoping for, so here goes again … The default BPay credentials through MYOB are excessively high, and although there’s an option to disable it or to add a surcharge, this is a bit limited. In addition, the business name appears as “MYOB payment services” should our customer/client decide to pay that way. If a business arranges for their own Bpay agreement, it can work out to be much cheaper and more personalised, but we are currently unable to enter our credentials. I, and I’m sure many others, would like to see the option of our own credentials being added to invoices be implemented. Would anyone else care to share their thoughts or comments? Peter
Income doubled up
Hi all, I'm posting regarding reconciling income from a linked bank account, I keep having an issue where a payment is taken through the tap to pay feature of the app and recorded as income. A couple of days later when the settlement hits the bank account, it’s asking me to categorise the income again. I can’t link it to the relevant invoice(s) as they’re already showing as paid. How do I get around this? Currently I’m saving the income as personal income so that I can remove it from my to do list but surely there is a better way..? Should the system not recognise these transactions automatically? Thanks in advance!Your clients' ABNs on invoices — vote here 👇
Hey Solmates! Adding your client's ABN directly to their details on a Solo invoice — sounds like a no-brainer, right? Hit that vote button if this is something you need, and help us show the product team just how important it is (and feel free to drop a comment on why you need it). 💡 In the meantime: you can add ABN details in the Notes to Customer section of your invoices as a workaround. Not perfect, but it'll do for now!
