Customer discount %
Hi I've just transitioned from AccountRight to BusinessPro. It seems that the % discounts that apply to certain customers have not made the transition and I can't see a way in the customers' card files to set this up. Does anyone have any ideas please? Thanks.3Views0likes0CommentsSaving frequently used items
We got this great idea via the digital assistant and we thought we simply MUST share it with our Solmates and see what you guys think. Don't forget to vote on the ideas you'd like to see implemented! "I’d love to have a way to save my go-to invoice items instead of typing them out every single time. For example, if I often bill for “Logo Design” at $500, I could just save it once and quickly add it to any invoice. It would save me so much time and effort, making invoicing way easier and more efficient."4Views0likes0CommentsRelease 2.1 is here!
1 MIN READ G’day Solmates! Fresh upgrades are here🔥 We’re stoked to have you on this Solo journey with us, and we’re growing right alongside you. We also love sharing updates like these to show you we’re listening to your feedback and working hard behind the scenes! Here’s what’s new in Release 2.1: NEW FEATURES Snap a receipt. Save it for later: On the go? No problem! You can now save receipts for later, and they’ll show up in your Action Hub when you’re ready to tackle them. More invoice sharing options: Share an invoice in more ways; use email, SMS, or any messaging apps to get invoices to your customers faster. FIXES Tap to Pay: We’ve sorted out that stubborn loading spinner, so now everything’s running smooth. Tap to Pay is better than ever! Profit and Loss reporting: Shoutout to one of our awesome users for flagging this bug! Our dev wizards squashed it in under a week. Expense notes: The notes field was getting cheeky and hiding under the keyboard—fixed and ready for action. Keep the feedback coming—we love hearing from you and can’t wait to keep making Solo even better! More cool stuff is on the way—watch this space! 🚀22Views0likes0CommentsTime tracker and ABN help
Howdy! I looked online as to if I could have a time tracker on solo and the web said yes! And that I had to enable it in my "settings" so I signed into My Account and could not do anything. I signed into MYOB Business to and no joy. So if this is possible, how? Also when I logged into My Account and was going everything as clickable tiles and drop down menus I came across information that says my ABN/ACN was not provided and to "contact support" to provide these details. When I clicked the link to contact support to get contact information I was greeted with a blank page. How is it that my ABN is "not provided" when it was the third or fourth piece of information that I provided upon sign up and why is there no contact information on the contact page?47Views0likes1CommentIt's Time To Go Solo!
2 MIN READ Hey Early Birds, Have you been looking for the EAP app? It has now updated to our fancy new Solo app, look for this icon - Thanks for being part of the journey so far! We’re thrilled to officially introduce Solo by MYOB—your all-in-one app built for sole operators, freelancers, and the self-employed. It’s designed to free you up from admin so you can focus on what you do best. We couldn’t have done this without your incredible feedback and support. Your insights have helped shape Solo into what it is today, and with this latest release, we’re bringing you even more of what you’ve been asking for. What’s New in Solo We’ve packed this release with upgrades you’re going to love. Here’s a look at what’s just dropped: A Fresh Look and Feel Spot the sleek new app icon when you fire up Solo on your phone—it’s clean, bold, and built to stand out. Speaking Your Language Money In: Formerly known as Invoices Hub, because clarity is key. Money Out: Say goodbye to Expenses Hub and hello to something more intuitive. Home Screen Glow-Up with Action Hub Stay on top of overdue payments quicker than ever. Manage it all—missed payments, expenses, and more—in one handy place. Help That Actually Helps Meet your new Digital Assistant, available 24/7, ready to guide you whenever you need. Help is now right where you need it—in the app, and it’s smarter than ever. And that’s just the beginning! We’ve made tons of other improvements to ensure your experience with Solo is as smooth and simple as possible.139Views0likes2CommentsBug Detected: We're working on it!
1 MIN READ Shoutout to one of our awesome users for spotting a bug! If you're checking out your profit and loss statements, you might run into issues with last month's and earlier reports. Our dev wizards are on the case, so hang tight—we’ll keep you in the loop as we work to squash this bug!34Views0likes0CommentsHow can I update my subscription preferences?
I'm not sure if I will continue after my free trial, if I choose to cancel how can I update my Solo subscription preferences? We’re always listening to our Solmates, and when feedback or a question hits just right, I’m here to pass it along. Think of me as your guide to the best of what our Solmates have to say.Solved42Views0likes1CommentBetter overview on Money In/Money Out tab
Check out this new piece of software feedback from our community! Think this idea has potential? Cast your vote and share your thoughts in the comments below. It would be more intuitive if the initial page of the Money In and Money Out tab showed a list of all invoices and expenses by default. Users could then filter based on status, like overdue, paid, or upcoming, instead of having to click "all invoices" or "all expenses" to see the complete list. This would make the user experience smoother by giving a clear overview right away and making it easier to navigate and manage financial records.23Views1like1CommentMake Switching to Solo Simple and Seamless
It would be amazing to have a tool that lets me quickly transfer invoices, contacts, and expenses from my old accounting system or excel when I start using Solo. This would make onboarding so much smoother and really encourage businesses like mine to switch over.20Views0likes0CommentsWhy do I have to login every time?
The app works well and is suited for my needs. What would be great is: 1. A passcode login or to just stay open, it’s annoying putting in your email and password every time. Does this question look familiar? We’re always listening to our Solmates, and when feedback or a question hits just right, I’m here to pass it along. Think of me as your guide to the best of what our Solmates have to say.Solved46Views0likes1CommentWhy do Tap to Pay transactions take a couple of days to appear in my account?
This week a Solo customer asked a great question - "Why do Tap to Pay transactions take a couple of days to appear in my account?" If you've been wondering the same thing, you're not alone! We’re sharing it here to help anyone else in the same boat.Solved16Views0likes1CommentRecurring invoices and customisable payment reminders
Hi! Love the look and feel of the new app. However, as a service based business is it possible to add: recurring invoices custom invoice payment reminders instead of just the ones they have now. My clients often need to be reminded several times after payment due date. Without these features I currently can’t make the switch from Xero. I am a service based business that relies on recurring invoices and multiple follow ups after the due date. thanks so much!32Views0likes1CommentUnder Construction
1 MIN READ Just a quick heads-up: we're doing some sprucing up in the Solo space 🔧. You might stumble upon a few links leading you to unexpected places or find some answers have been shuffled around. But don't sweat it! We're still here, ready to tackle any questions you throw our way. If you find yourself in a bit of a pickle, just let us know, and we'll swoop in to sort things out 🙌27Views0likes0Comments