Introduce yourself and what you do!
Welcome to the Early Access Program. We'd love to hear more about you and your business or side hustle. For example, before I started working at MYOB I had my own IT training business where I needed to keep track of my expenses for the purposes of BAS/tax and would need to invoice for my services on a fortnightly basis. Updating an Excel spreadsheet was time consuming and hard to do on a phone. Imagine if I could do this on my commute to work or even while waiting for kids at swimming or footy practice?! 📱🏉 We can't wait to hear about you! Cheers Sarah at MYOB (formally Toggle Consulting)183Views1like23CommentsOctober release drop: here's what's new
3 MIN READ Hey trailblazers! 🌅 Testing phase? Crushed it! (virtual high-five to our testing heroes). But hold onto your horses -or ponies if you're TrishA_WA - because we're just getting started. If you tested things out by sending an invoice and logging an expense, then you've scored six months of VIP access to everything new. Totally free. Because you're just that awesome. Death to receipt mountain! 📸 Nobody got into business to manage receipts. So we fixed it. Snap, tap, done. Get back to the stuff that actually matters. Watch the receipt magic happen. One snap and our tech does the heavy lifting: Automatically grabs all the boring bits (totals, GST, invoice numbers - you know the drill) Creates your expense record faster than you can say "where's my coffee?" Keeps everything organised (farewell, shoebox filing system!) Accept in-person payments with your iPhone 📱 Take payments straight from your iPhone with Tap to Pay. No extra hardware needed - just you, your iPhone, and infinite possibilities. Getting started is easier than ordering takeout: Lightning-fast setup right in the app Link your Apple ID (we'll hold your hand through it) 24-hour wait* Take payments wherever your phone works Works with contactless cards, Apple Pay and other digital wallets *Standard approval stuff applies (boring but necessary - we don't make the rules... well, actually we do, but you know what we mean) Invoices that make you look like a boss 🎨 Because life's too short for ugly invoices you can now customise yours to your heart's content: Let that logo of yours strut its stuff Rock your brand colours like you mean it Preview before sending (no embarrassing surprises) We'll chase the money (so you don't have to) 👋 Let our robots handle those awkward "hey, about that payment..." emails. You've got better things to do with your life. Smart reminders that actually get results (when you send invoices through the app): Set and forget (for you, not your customers) You're the boss of if they go out and to who Track who's been gently nudged Heads up: Reminders only work for invoices sent directly through the app. Sharing invoices another way? Let us know if you'd like to see reminders happen everywhere- we're all ears! 👂 Numbers that make sense 📊 Profit and loss at a glance (no accounting degree needed) One-click exports when your accountant comes calling Share straight from the app (who has time for digging in the downloads folder) Categories your way (because you know your business best) 💁♀️ Create categories that actually match your business (food truck supplies? yarn for your knitting empire?) and ditch the ones you don't need. No more squeezing your transactions into categories that don't fit. Take control with custom categories: Create categories that make sense for YOUR business Delete the ones you've outgrown Track exactly what matters to you Pro tip: You can't delete those tax-related categories though - future you will thank us come tax time! 😉 Coming Soon: Smart Bank Connections 💳 Here's what's landing early next year: Direct connections to major banks Transactions appear automatically each day Smart matching with your invoices and expenses And guess who gets first dibs? That's right - you do, you beautiful early adopter, you. 🎯 High fives to our community heroes 🙌 First up, a big shout out to TrishA_WA and Kash7918 for suggesting the ability to edit, delete, or link categories. Your wish is our command! And let's not forget HBird Danny11 , TrishA_WA, Kash7918 , and Sroberts1 who all wanted to customise invoices to fit their brand. Thanks for all your fantastic suggestions and keep them coming! We’re here to make your MYOB experience as smooth as possible. Reach out Need a hand? We're here - no robot responses, just real humans ready to help. 🚀150Views0likes5CommentsIt's Time To Go Solo!
2 MIN READ Hey Early Birds, Have you been looking for the EAP app? It has now updated to our fancy new Solo app, look for this icon - Thanks for being part of the journey so far! We’re thrilled to officially introduce Solo by MYOB—your all-in-one app built for sole operators, freelancers, and the self-employed. It’s designed to free you up from admin so you can focus on what you do best. We couldn’t have done this without your incredible feedback and support. Your insights have helped shape Solo into what it is today, and with this latest release, we’re bringing you even more of what you’ve been asking for. What’s New in Solo We’ve packed this release with upgrades you’re going to love. Here’s a look at what’s just dropped: A Fresh Look and Feel Spot the sleek new app icon when you fire up Solo on your phone—it’s clean, bold, and built to stand out. Speaking Your Language Money In: Formerly known as Invoices Hub, because clarity is key. Money Out: Say goodbye to Expenses Hub and hello to something more intuitive. Home Screen Glow-Up with Action Hub Stay on top of overdue payments quicker than ever. Manage it all—missed payments, expenses, and more—in one handy place. Help That Actually Helps Meet your new Digital Assistant, available 24/7, ready to guide you whenever you need. Help is now right where you need it—in the app, and it’s smarter than ever. And that’s just the beginning! We’ve made tons of other improvements to ensure your experience with Solo is as smooth and simple as possible.117Views0likes2CommentsInvoicing - Business name and ABN
I tried to issue my first invoice and realised my Business name is not what's displayed on the invoice and subject of the email. It's the name on my ABN ( my personal name). They are two different names and I'd like the business name to be displayed everywhere. I can't find a tab to edit these information. Also any possibility I can send the pdf to the customer as a message instead of an email? Probably a share option where I can share the invoice through the method the customer contacted me. ( Via messenger, Instagram, messages etc)Solved112Views2likes7Commentsjob number and company logo
Hi, Just a couple of questions Will there be a way to add your company logo to your invoices? I am a carpenter, so have lots of receipts. Is there a way to add a job number to the receipts to track expenses for that job. Currently i am just adding a job number under the notes. But it would be nice to filter expenses under a job number Thank youSolved107Views0likes8CommentsRelease drop: your feature roundup is here.
2 MIN READ Hey early birds! It’s been a month since you jumped on board to help us build this app. Your feedback has been golden, thanks. Here’s how we’ve turned what you've shared so far into action. Tap to Pay: an EFTPOS in your pocket Important:Android only. Apple support coming soon. Invoices? Nice. But how about just holding out your phone, taking a payment, and having our app take care of the rest? Nicer. We've set up tap to pay so you can get paid on the spot—no extra hardware required. It’s as simple as Tap. Pay. Done. Just fire up tap to pay to take payments from card, mobile, or wearable, the accounting side of things is all logged in real-time. Learn how to get started with tap to pay Need to know: Some banks limit card taps over $100, so have a backup plan—like sending an invoice- if they pull out a classic plastic card Google Wallet and Apple Pay have no limits There's a small fee: 30 cents + 1.6% per transaction You asked, we delivered We're in our ideas hub every day, turning your suggestions into reality—one line of code at a time. Here’s what we’ve rolled out from your ideas list so far Share invoices everywhere You wanted more ways to share invoices, so now you can. Text, email, WhatsApp—whatever works for you. Just load up a preview of your invoice and thenhit share. Set and forget invoice due dates We saw a a bit of a time-waster; setting an invoice due date every time. Now we remember how much time you give customers to pay, so you don't have to. No need to set it unless you want to make a change. Filter and find invoices and expenses We fixed that annoying bug that made invoices disappear and added better search and filter options. Now, finding and filtering is a breeze. The bug hunt continues We’ve cleaned up a bunch of other little bugs to keep things running smoothly. Let us know about anything unexpected or strange looking and we'll take a look for you. Keep the questions and feedback coming Ask questions here and vote on feedback ortell us what you think so that we can stay laser focused on building a great app for you.90Views4likes3CommentsMilestones achieved? Your $250 voucher is on the way! 💸
2 MIN READ Hey there, superstar! 🌟 Thanks for being part of our testing crew. Your hard work has paid off, and your $250 voucher is due to arrive this Friday, the 25th of October . Update: Posted on Thursday the 31st of October We've got a problem with our voucher system. The teams working on it and we'll get these out to you ASAP. I'll post here as soon as we sort this out. Apologies to everyone waiting for this and thanks for your patience as we get this over the line for you all. If you’re not sure what these milestones are or whether you’ve completed them, don’t worry. Let’s break it down. What are the milestones? When you joined the program, we told you that completing two simple tasks before October 1st would earn you a $250 voucher: Milestone 1: Send one invoice. Milestone 2: Record one expense. That’s it! Easy, right? How to check if you’ve hit your milestones Not sure if you’ve done it? Here’s how you can check: Milestone 1: Invoice sent Open your app and click on the Invoices tab. If you see an invoice created before October 1st, congrats—you’ve nailed Milestone 1! 🎯 Milestone 2: Expense recorded Head over to the Expenses tab. If you see an expense created before October 1st, boom—you’ve hit Milestone 2! 🎉 What if you’ve only completed one? If you’ve only completed one or none of the milestones, then I hate to break it to you, but sadly you've missed out this time. Don't worry—there are plenty of other ways to contribute and earn rewards. So keep an eye on your inbox for more opportunities. Didn’t get your voucher? First of all, hold your horses—we're aiming to have everything sent out by this Friday and—sometimes—things can take a bit to make it through. If it’s Monday next week, you’ve hit both milestones but still haven’t received your voucher, something’s off—and we want to fix it. 🛠️ Reply to this thread with: The date you sent your invoice. The date you lodged your expense. We’ll jump on it ASAP to make sure you get what you’ve earned. Your subscription is on us for the next six months You’ve helped us build this app, and now it’s time to give back. Enjoy everything on us for the next six months—no fees, no fuss. Just our way of saying thanks for being part of the journey. 🙌 Thanks for being part of this journey with us. P.S. Got feedback or suggestions for future rewards? Drop them in the comments below—we’re all ears! 👂💬83Views1like2CommentsMore payment methods - PAYID
As a small business most of my customers prefer paying through payID due to the convenience. As a business I prefer it too as I get the payment instantly in most cases. It'll be great if we can add Pay ID as a payment option so the customer gets to choose which way they'd like to pay73Views4likes3CommentsIs it really Solo without a mileage tracker?
Hi community 👋 What are your thoughts on the solo app containing a mileage tracker and what about it particularly would you find helpful? Personally I would just love to be able to plug my Odometer reading in at the start and end of any eligible business journey. Helps me to keep track of business vs personal percentage. Doing it all from the ONE/ SOLO app is always going to make it easier! I know the feature to actually automatically track using GPS is helpful to a lot of people too. Which has a reconcile function (separate business/personal). I’ve seen other apps with the cents/km method automatically convert it to the potential tax deduction. what else would be helpful? Must it be a huge extended addition? Or could it intergrate nicely into categories and expenses? thanksSusan_Solo for the suggestion! Looking forward to hearing thoughts on this :) @sandroMYOBEEES71Views0likes1CommentHow do I customise my invoice?
So how do we add the logo and customise? also would love ongoing invoicing options so I don’t have to manually input succeeding invoice numbers and add line items every time since I invoice the same companies and items lines each week. also how to change that my company is uno EAP? Because that’s weird and I don’t know how it got that way thanks!Solved71Views0likes7CommentsSome suggestions on my first go…
So I have a few few issues/ suggestions re: the app from my first session. the app isn’t formatted for iPad which is annoying. The screen is small and so is the keyboard. It would be great if it was iPad friendly. I can’t add my business logo for my invoices or change any of the formatting - I’m not a fan of the font and sizing of the text in the invoice. It would be great if I could create a customisable template with some compulsory and other o-tonal building blocks. I am unable to add/ change the income category name (see screenshot) The “ship to” category seems irrelevant as the invoices are emailed - perhaps having an opt out for this It signs out very quickly when inactive I’d like to be able to add more information for my business such as my address, contact details and a description of my services (I am a consultant and submit the work I do in a specific format for clarity for my clients).67Views1like1CommentSeeing a sign in error? We're on it.
1 MIN READ Hey Team, The app’s being a bit buggy with with sign-ins today. A lot of you have let us know you're seeing an error that looks a lot like this one: We’ve nailed down the issue, and have a fix rolling out now that should be working for you by the time you read this post. We’re keeping a close eye on the fix so if it’s still acting up over the next few days, please let us know ASAP, and we’ll sort it out for you. Huge thanks for the quick heads-up that so many of you shared with us—thanks to you, we were able to get to the bottom of this bug fast.66Views2likes1CommentInvoice save query & notes
The Invoice issue was I wanted to create a couple in advance for my bookings on sunday. Set up the invoice on Friday pm but couldn’t view it once “saved” - so did another one and same thing. Then on Sunday they were both there. I’m sure if I hit save and send it would have been there but trying to just “save” they were not visible. Also when completing notes in the invoice section for customers you currently can’t paste into the area. When trying to type the keyboard on the mobile covers the area so you can’t see what you are typing. TrishSolved64Views0likes9CommentsMYOB EAP → Solo: Same App, Cooler Name
Hey early birds! 👋 Missing your MYOB EAP app? Don't panic – it didn't fly the coop, it just got a glow-up! The app auto-updated to its cooler new identity: Solo by MYOB. Hunt around your phone for 'Solo by MYOB' or this snazzy new icon. Can't find it? Stuck? Confused? Hit reply and we'll sort you out faster than you can say "where'd my app go?" We hope you enjoy your shiny new Solo app! 🚀63Views0likes0CommentsJoin a session: learn how to get started, get help, give feedback
1 MIN READ Got questions? We’ve got answers. Pick a time that suits you and join us for one of our upcoming calls where we'll get you set up and ready to go. When to Join: 5:00 PM (AEST) on Tuesday, 3rd September 12:30 PM (AEST) on Thursday, 12th September What we'll cover: Setting up the app on your phone Getting the help you need when you need it Testing the app like a pro How to tell us what you'd like to see dialled in or built next There will be plenty of time for your questions. And don’t worry, we’ve got you covered with a recording and summary after the sessions. Can’t wait? Jump in now with our guides: Help Hub Got ideas or feedback? Drop them here: Ideas and Feedbak Or ask away in the replies below or in our Q&A section: Ask a Question63Views1like0CommentsWe are looking for more testers!
1 MIN READ Great news! We love working with our EAP testers so much we are doing it AGAIN! We are currently gearing up to welcome a new group of sole operators (Sole traders, freelancers, contractors and the self-employed) to join the program in late August. Be sure to invite them and they can earn a $250 gift card. All they need to sign up is; operate in Australia with an active ABN, have no employees and preferably offer services to their customers. Forward the link; MYOB | Early Access Program expression of interest63Views3likes0CommentsBiz Name & invoice notes
Hi I’ve set up my first client for today and prepped the invoice for payment (same day) My PDF is showing my personal name not my Business Name? When setting up the app yesterday using the ABN look up it’s not pulled the biz name but my personal name - so I need to update that? Also agree with other comments around customising the invoice, I tried to put extra notes (copied in) but completing notes was tricky as it doesn’t allow paste and you can’t view as you type as the keyboard is covering the notes field… -the cancel and save tabs at the top of the app look skewed Other than that its a quick and easy process / will try and join Q&A today61Views1like3Comments