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AlexT's avatar
AlexT
Contributing User
4 years ago
Solved

-25 Invalid Amount When import Purchasing

I'm so over this program.... 

 

I have been trying to import a Purchase order and I keep on getting the -25 error amount.... I have rounded all the decimals to max 4., no empty cells. Even created a PO on MYOB exported and trying to import it again without touching anything and I got the same error over  and over again....
I don't know what to do anymore I don't want to become a developer to run this software... anyone has the same issue?

import
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi S-E123 

     

    When you do have Setup>>Preferences>>System - I deal in multiple currencies enabled you will have the Currency field on the Receive Payments window. 

     

    In terms of payments, these are done based on the currency listed on the invoice. For example, if the invoice is a USD based currency invoice then the currency would be listed as USD. If the customer has paid you in the local currency you would want to convert that value into the desired currency. This can be done using the Rate>>Currency Calculator, by entering in the Amount in Local Currency and Exchange Rate you can calculate the Amount in Foreign Currency. You would then use that value for the Amount of the transaction.

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi AlexT 

     

    Thanks for your post. That error is generally caused when the text file has been saved from Excel as Excel adds quotation marks to the import file. You can resolve this by changing the column format in Excel, saving the file and importing again.

     

    To do this:

     

    1. identify the column with the quotation marks, in Excel select the entire column>>right click the column header>>select Format Cells
    2. in the Format Cells window>>Number tab>>select Number and click OK
    3. save the file. If you get a prompt that some features might be lost if you save it as Text select Yes
    4. if you open the import file in Notepad the quotation marks should have been removed

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • AlexT's avatar
      AlexT
      Contributing User
      4 years ago

      Hi Tracey

       

      Thanks for your reply.

       

      I couldn't find any quotation marks. I have attached the files; maybe you can see it ...but to me, the problem seems to be in the calculation that MYOB is trying to do... at least that is what the -25 error seems to say Invalid Amount...

       

      Thanks again

      • Mike_James's avatar
        Mike_James
        Ultimate Cover User
        4 years ago

        Hi AlexT , the total column contains several amounts that have 3 decimal places, but only 2 are permitted in that field. You can have more decimals in the unit price column, 6 I think, which should help.

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Invalid Amount When import Purchasing","id":"message:724120","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:256815"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:724120"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:724120"},"body":"

I'm so over this program.... 

 

I have been trying to import a Purchase order and I keep on getting the -25 error amount.... I have rounded all the decimals to max 4., no empty cells. Even created a PO on MYOB exported and trying to import it again without touching anything and I got the same error over  and over again....
I don't know what to do anymore I don't want to become a developer to run this software... anyone has the same issue?

","body@stringLength":"481","rawBody":"

I'm so over this program.... 

 

I have been trying to import a Purchase order and I keep on getting the -25 error amount.... I have rounded all the decimals to max 4., no empty cells. Even created a PO on MYOB exported and trying to import it again without touching anything and I got the same error over  and over again....
I don't know what to do anymore I don't want to become a developer to run this software... anyone has the same issue?

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I have rounded all the decimals to max 4., no empty cells. Eve...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:724163"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:724120":{"__typename":"Conversation","id":"conversation:724120","solved":true,"topic":{"__ref":"ForumTopicMessage:message:724120"},"lastPostingActivityTime":"2021-09-21T21:08:46.419+10:00","lastPostTime":"2021-09-21T21:08:46.419+10:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:724120":{"__typename":"ModerationData","id":"moderation_data:724120","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:724120_1":{"__typename":"Revision","id":"revision:724120_1","lastEditTime":"2021-09-21T13:10:37.830+10:00"},"CachedAsset:theme:customTheme1-1744736650408":{"__typename":"CachedAsset","id":"theme:customTheme1-1744736650408","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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-25 Invalid Amount When import Purchasing","moderationData":{"__ref":"ModerationData:moderation_data:724163"},"body":"

Hi AlexT 

\n

 

\n

Thanks for your post. That error is generally caused when the text file has been saved from Excel as Excel adds quotation marks to the import file. You can resolve this by changing the column format in Excel, saving the file and importing again.

\n

 

\n

To do this:

\n

 

\n
    \n
  1. identify the column with the quotation marks, in Excel select the entire column>>right click the column header>>select Format Cells
    2. \n
  2. in the Format Cells window>>Number tab>>select Number and click OK
    3. \n
  3. save the file. If you get a prompt that some features might be lost if you save it as Text select Yes
    4. \n
  4. if you open the import file in Notepad the quotation marks should have been removed
    5. \n
\n

Please let me know if you need further help.

\n

 

\n

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

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Hi Tracey

 

Thanks for your reply.

 

I couldn't find any quotation marks. I have attached the files; maybe you can see it ...but to me, the problem seems to be in the calculation that MYOB is trying to do... at least that is what the -25 error seems to say Invalid Amount...

 

Thanks again

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Hi AlexT , the total column contains several amounts that have 3 decimal places, but only 2 are permitted in that field. You can have more decimals in the unit price column, 6 I think, which should help.

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