Forum Discussion

GarySchlick's avatar
3 years ago

" Selected tax code does not exist" - when trying to save invoice

Not sure what is going on, the tax codes eg GST, after entering an invoice, press save.

Then the fault on the top in a red box come up with " Selected tax code does not exist"?

  • Hi GarySchlick 

     

    This is a bug introduced with recent upgrade. From memory the solution is to go to Setup > Linked Accounts > Sales Accounts and tick 'I charge freight on sales' and set a linked account for Freight (whether you use it or not).  MYOB insists every invoice has freight, and without a linked account for Freight it throws this error. If this happens with Purchases, do the same.

     

    Regards

    Gavin

  • I noticed this happens when I create a bill using prefilled details. If I enter manually, the error message doesn't appear

    • GarySchlick's avatar
      GarySchlick

      Hi,

      Yes !! That's what has happened to me as well ( I found out ).

      I have had to stop using prefilled invoices.

       

      • Yanike_S's avatar
        Yanike_S
        MYOB Staff

        Hi GarySchlick 

         

        Thanks for your post.

         

        When using the Prefill from recurring tool and changing the amount, upon saving it we have seen users receive the error: Selected tax code does not exist. This is something we are aware of and our developers are looking into a fix.

         

        We apologize for the inconvenience.