Forum Discussion

DR321's avatar
DR321
Experienced User
4 months ago

1 cent rounding issue when importing service invoices

Hi, I'm currently importing invoices as text files in Accountroght Premier. Currently between 40 and 200 invoices at a time. Around 25% of all invoices imported are out of balance in myob by 1 cent, ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hi DR321,

 

Thanks for laying that all out. Importing that many invoices only to have them end up a cent out would drive anyone up the wall. Especially when you've already tried simplifying the lines and switching between GST inclusive/exclusive. We actually have a similar post here that might help: Tax Amount Variance - rounding issue | MYOB Community. 

 

If you're still seeing the same behaviour after that, your best bet would be to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team can take a closer look at your import file and setup to see what's causing the rounding to sneak in.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.