Forum Discussion

Project's avatar
Project
Experienced Cover User
5 months ago

4 Decimal Places showing as owing on an Invoice in Accountright

We use Accountright Online and have an issue where when discounts are being calculated on an invoice can result in a dollar amount left owing can be more than 2 decimal places but MYOB does not show this fact so when payment is applied it results in up to 4 decimal places (eg;- .0035 cents) still owing on an invoice and because there is no option to record an amount with this amount the invoice is left with a balance owing less than ZERO.

Why isn't Accountright set to only calculate results up to 2 DECIMAL PLACES

I now have invoices with less than $0.00 owing but still showing as Overdue because of this fact very annoying considering what we pay each month for our subscription.

Surely there is a way to fix this problem

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    5 months ago

    Hi Project,

     

    I'm sorry to hear that you've had the issue with decimal places on your invoices in MYOB AccountRight. I recognize that seeing small amounts still showing as owing due to rounding differences when discounts are applied can be quite inconvenient, especially when the amounts are less than 0.005 cents. This issue can occur because MYOB AccountRight calculates amounts using 4 decimal places but only displays 2 decimal places on invoices. As a result, even tiny rounding difference can lead to an amount appearing as overdue.

     

    One way to resolve this is by manually adjusting the payment amounts to match the calculated balance. This adjustment will ensure that the invoice reflects a zero balance.

     

    You may want to verify the rounding settings in MYOB AccountRight. While the system is generally set to round to 2 decimal places, ensuring these settings are correct can help minimize discrepancies.

     

    Regards,

    Sai

     

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