Hi Steven_M
How do I register my request a credit for this month's subscription payment? and each month until it's fixed.
We didn't ask for the update and don't want updates with BUGS like this.
If MYOB is going to force updates on your customers, then you need to fix with the highest priority any bugs introduced in those new updates.
Before you suggest printing invoices from the Print/Email Invoices screen, the extra time (as per the previous post) makes things even worse especially when we are busy. I would waste some much time during the day. Its takes approx 20 seconds to bring up the list of invoices, can then take 5-10 seconds to find the invoices.
Needs to be ticked, then Click Print then go back into the Enter Sales Screen. All up that's 30-45 seconds wasted per sale, we are talking about 50-60 minutes per day. Even at a basic cost to the business that's $40-50 per day is wasted.
MYOB you need to see the big picture here are stop your half-finished new features impacting your customers.
It appears the change was part of a bigger change for the browser version of the software that MYOB doesn't want to reverse. It now makes sense why MYOB changed the subscription to be one for live services only.
MYOB just doesn't care about the desktop version of the software anymore. :(
