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PinnacleMS's avatar
PinnacleMS
Cover User
4 years ago
Solved

ABN Not on Invoice

I am having an issue with the online version of MYOB AccountRight not showing the customers' abn on the invoice. 

  • Yanike_S's avatar
    Yanike_S
    4 years ago

    Hi PinnacleMS 

     

    You will have to customise your invoice template in the desktop version of AccountRight. For example, these are some of AccountRight's custom forms:

    Screenshot 2022-08-17 114121.png

     

    The first standard form will include your ABN and your customers ABN:

    Screenshot 2022-08-17 114726.png

    Read more about that here: Personalising forms.

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  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    4 years ago

    Hi PinnacleMS 

     

    You will have to customise your invoice template in the desktop version of AccountRight. For example, these are some of AccountRight's custom forms:

    Screenshot 2022-08-17 114121.png

     

    The first standard form will include your ABN and your customers ABN:

    Screenshot 2022-08-17 114726.png

    Read more about that here: Personalising forms.

  • PinnacleMS's avatar
    PinnacleMS
    Cover User
    3 years ago

    That worked perfectly thanks you so much Yanike_S

  • Hi PinnacleMS 

     

    Thanks for your post. What is the Invoice template you are selecting? If you are using the EA default template the ABN won't show, if you are using one of the custom forms you set up in AccountRight you will be able to see the ABN on the invoice, depending on how that form is set up.

  • PinnacleMS's avatar
    PinnacleMS
    Cover User
    4 years ago

    Thanks for your advice Yanike_S I am using customer reports and have confirmed the ABN option has been ticked however it still doesn't display. I am using the online version, if you have any more advice, thank you so much

     

  • PinnacleMS's avatar
    PinnacleMS
    Cover User
    4 years ago

    Some more detail - my company abn is showing but not the customer's abn.