Accountright 2020.3 Issues with entering sales
Just in the past couple of days, I've encountered a problem with what happens when I enter sales. When I enter the details of an invoice in the Sales tab, Accountright automatically also records a payment for that amount in my business account for that date. When I look in the Sales tab, it's still shown as not paid. And when I delete this entry from my working account, it also removes the sale. I've cleared out the cache contents in the MYOB localappdata folder, but that makes no difference.
Any suggestions?
From what you have explained, it appears that the linked account for tracking receivables in your file is incorrect. In order to check that, please go to Setup>>Linked accounts>Sales accounts and ensure that the Asset account for tracking receivables is not set to your bank account. If it's your bank account, every sale will automatically get recorded in that causing the same problem as you described.
Please change that account to something else and let us know how you go on.
