Forum Discussion

TysonInst's avatar
TysonInst
Cover User
4 months ago

Accountright crashing when sending invoices through Outlook

Hello,   We just upgraded a PC and when we try to email invoices from the desktop Accountright through Outlook we are getting this error. We tried a repair or Outlook and it didn't help.   Does a...
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hey TysonInst,

 

I’ve read through your notes about the Outlook error when sending invoices. I've also tracked down a Community Forum thread that matches your scenario and walks through fixes like checking Outlook’s default mail setting, using Classic Outlook, and toggling AccountRight emailing preferences. If you're still having an issue with emailing invoices after you've done the workaround provided on the thread, you can reach out to our team instead. Contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

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