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Judy01's avatar
Judy01
Trusted User
12 months ago

Accounts Receivable Imbalance

My Accounts Receivable reoport shows an imbalance Of $242.65. What can cause tghis to happen and how can I find which customer it is so I can put it right?  I have looked through the Accounts  Receiv...
  • Judy01's avatar
    Judy01
    12 months ago

    Thank you. It turned out to be a future dtaed invoice.

Liz_A's avatar
Liz_A
Valued User

Hi Judy01 

 

This can be caused by a few different things. One is the date of a transaction so run the report for different dates to narrow down when it happened - it could include an accidental future date as well. Then you can search transactions on this date. The other thing it could be is an accidental coding to finance charge so check the account code in your Linked Accounts to see what Finance Charges are coded to and look there once you know the date.

 

Cheers

Liz

Judy01's avatar
Judy01
Trusted User
12 months ago

Thank you. It turned out to be a future dtaed invoice.

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    12 months ago

    Hi Judy01, 
     
    Thanks for your post and welcome here to the Community Forum. We are glad that you have managed to resolve your concern and for providing the resolution. I am sure other users will benefit from that information. We will be closing this thread now. Feel free to post again anytime you require further assistance. 
     
     
    Cheers,   
    Leneth 

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