Aged Receivables and Payables reports not opening

Hi Givemeabreak 

Thank you for getting back to us. 

Thank you for sending me the screenshot but I am unable to view it. Can you please try it again for me by clicking the Highlighted word Private Message. Or you can also send me a private message when you are logged into the MYOB Community Forum by clicking on your Avatar in the upper right-hand corner of the window and then selecting the envelope icon.

Please provide me more details about your account so that I can help you with this.  I am happy to assist you. 

Thanks,

Cel

We are still waiting for help on this issue

Celia_B We are still waiting for help with this issue.

Hi Givemeabreak,

I just want to check back with you regarding your concern about your aged receivable reports. Let us know if the issue is resolved, or if you need further assistance do not hesitate to post again. 

Thanks,  

Cel

I will be with that client tomorrow and will check the terms

Hi Givemeabreak,

Thank you for replying to this post and providing an update. 

Please let me know if you still  require assistance. I am more than happy to assist. 

Thanks, 

Cel

I thought I saw a post saying to check the payment terms but I cant find it now.

I have checke the payment terms and I still don't have access to the report

Hi Givemeabreak,

Issue resolved via private message. Will be closing this case now.

Please do let us know if you have further queries and one of us will be happy to assist you.
Cheers,
Earl

Hi Earl_HD 

Unfortunately it only worked once, we are having the same issue again.

Cheers

Andrea

Hi Givemeabreak,

Thanks for reaching out and I'm sorry to hear that. I've sent you a private message, please check your inbox.


Looking forward to hearing from you soon!
Regards,
Earl

Hi Earl_HD

We are still waiting on a fix for this issue

Cheers Andrea

Hi Givemeabreak,

We're pleased to hear that the issue has been successfully resolved through private messaging. Should you have any additional questions in the future, please don't hesitate to post them, and one of our team members will be delighted to assist you.

Regards,
Earl