Forum Discussion

TamReditt's avatar
11 months ago

Aged Receivables rounding

Hi. 

 

On my Aged Receivables (Summary) some customers have 0.01 cents outstanding on their account. 

If I go into Sales - Receive Payments there is nothing showing. 

This is for multicurrency customers.

I understand it is a rounding issue due to currency exchange. 

How do I clear this from Aged Receivables, while still showing sales invoice as 0.00?

 

Thanks

  • Hi TamReditt,

     

    I hope this message finds you well. I wanted to inform you that I've sent you a private message to address the issue you've raised. Please check your Community forum inbox, where I've requested some information for us to investigate further and help you resolve your concern. If you have any further questions or need additional assistance, please don't hesitate to respond to the private message.

     

    Cheers,

    Princess

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi TamReditt,

       

      I hope you've had a wonderful day! I wanted to let you know that I'll be closing this thread since I haven't received any updates or responses from your end. If you have any concerns in the future, please feel free to come back to the Community forum.

       

      Cheers,

      Princess