Forum Discussion

LWK's avatar
LWK
Cover User
2 years ago

An unbalanced transaction may not be recorded.

I have attempted to allocate a bank feed transaction many times but continue to receive the message, "an unbalanced transaction may not be recorded.  I have triple-checked the transaction and it is d...
jpcen's avatar
jpcen

Same. Never had this issue before today. Have encountered it twice today with split payments. No problem saving without split.  But any split payment has this error

Mike_James's avatar
Mike_James
Ultimate Cover User
2 years ago

Hi all, I've seen a post on the forum which suggests (where applicable) manually recalculating the GST, via the arrow next to the GST total,  then record the transaction. 

 

In v19 days we tried not to use that option as it affected GST returns. Hopefully not now. 

  • jpcen's avatar
    jpcen
    2 years ago

    manually recalulating the gst doesn't seem to be an option in the app

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